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Frequently Asked Questions

Frequently Asked Questions

  • General

    Q: What is Poo Doo Leash?
    A: Poo Doo Leash is a dog-leash brand based in Nashville, TN, created by a pet-owner who wanted a better solution for running or hiking with dogs. Our products are designed to be reflective, lightweight yet sturdy, and to help you manage pet waste and personal items hands-free. Poo Doo Leash
    Q: Where are you located / where do you ship from?
    A: We are based in Nashville, Tennessee. All orders ship from there. We offer free shipping on orders over $50.00Poo Doo Leash

    Products & Use

    Q: What makes your leash different from regular leashes?
    A: Our leashes include features like:
    • A quick dispenser for pet waste bags
    • A pocket for dog waste
    • An extra pocket for personal items
    • Reflective materials for safety
    • Some packs are water-resistant with durable craftsmanship Poo Doo Leash
  • Q: Can I use the Hands Free Waist Belt Leash for running?
    A: Yes — the Hands Free Waist Belt Leash was designed specifically with running, hiking, and hands-free walking in mind. It helps keep your hands free while still giving you control. (Of course, always ensure proper fit and that your dog is trained to walk/run alongside.)
    Q: Are the materials water-resistant or reflective?
    A: Yes. Some of our leashes/pouches are water-resistant and reflective, helping both durability in wet conditions and visibility in low light. Poo Doo Leash

    Ordering & Payment

    Q: What payment methods do you accept?
    A: We accept major credit/debit cards and other standard online payment methods. If there are specific payment options you’re curious about, just ask!
    Q: Do you offer discounts or sales?
    A: Yes — we sometimes have sale items, discount codes, and promotional offerings. If you sign up for our newsletter, you will be given a coupon code. Keep an eye on our Sale Items page as well for discount-code notifications. Poo Doo Leash

    Shipping & Returns

    Q: How long does shipping take?
    A: Shipping times can vary depending on your location. Because we ship from Nashville, TN, domestic orders generally arrive in a few business days after processing. If you want more precise timelines for your zip code, happy to check.
    Q: What is your return / exchange policy?
    A: We want you to be satisfied. If there’s a defect or problem with your product, we’ll work with you to make it right via return or exchange. For non-defective issues (wrong size, you changed your mind, etc.), policies may vary, so please contact us promptly.

    Care & Maintenance

    Q: How do I care for / clean my leash and accessories?
    A: To keep them looking and performing their best:
    • Spot clean with mild soap and water
    • Avoid harsh chemicals or bleach
    • Allow to air dry fully before using again or storing
  • Q: Will the leash hardware rust or degrade?
    A: The hardware is chosen for durability and resistance to wear. However, exposure to salt water or extreme conditions can accelerate wear, so rinsing off after exposure and drying thoroughly helps prolong lifespan.

    Miscellaneous

    Q: Do you offer customizations (colors, sizes, etc.)?
    A: Currently, we have select styles, sizes, and colors available. If you’re looking for something specific, please reach out — we may be able to accommodate or suggest the closest match.
    Q: How can I contact the company if I have other questions?
    A: You can reach us at info@poodooleash.com or call/text: 615-414-4490. Also you can use the “Reach Us” page on the website.